Conditions of sale (Italian territory)

1) Validity.

These conditions govern the sale and supply of products by Strasnic Clothing to you. Strasnic Clothing may change these conditions in the future. Any changes to the current conditions will be communicated via e-mail to registered users and will take effect immediately from the moment of their publication on the site.

2) The contract between you and Strasnic Clothing.

No commitment exists between you and Strasnic Clothing until Strasnic Clothing has sent you an email confirming receipt of the order and its acceptance. Strasnic Clothing has the right to withdraw from any commitment in the event of obvious errors or inaccuracies regarding the goods or orders appearing on the Strasnic Clothing site.

3) Prices and availability.

The prices of Strasnic Clothing products are clearly indicated on the site and include VAT. The shipping cost must be added to the price of the product, the amount of which varies based on the quantity and weight of the total order, as well as the delivery method. The data relating to price and availability shown on the Strasnic Clothing website are subject to change without notice, but for payment the price indicated at the time of the order applies.

4) Delivery of the products.

Strasnic Clothing will deliver the products ordered to the address you indicated during order confirmation. All delivery times reported on Strasnic Clothing are estimates based exclusively on the normal processing of the order and the delivery times declared by the carriers. The couriers used do not make preventive telephone calls nor handle shipment requests at particular times. Indicatively, without this entailing any constraints for Strasnic Clothing and except for any causes of force majeure, the goods will be delivered by Strasnic Clothing to the courier within 24 hours (working days).

5) Responsibility.

Strasnic Clothing assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which prevent, in whole or in part, from carrying out the shipment within times agreed by the contract. Strasnic Clothing will not be liable to any party for damages, losses and costs suffered as a result of failure to execute the contract (for the causes mentioned above), the consumer having the right only to a refund of the price paid. Likewise, Strasnic Clothing is not responsible for any fraudulent or illicit use by third parties of checks and other means of payment when paying for the products purchased.

6) Right of withdrawal.

The customer has the right to withdraw, without any penalty, no later than 14 days from delivery. Subjects who cannot be classified as consumers are excluded from the legislative decree, i.e. those who act for purposes related to any professional activity carried out, i.e. VAT subjects requesting an invoice. The right of withdrawal is exercised within the established deadline, upon request for authorization to the e-mail address resi@strasniclothing.it. The return of products (clothing and accessories) is permitted in the event that the products are defective, the service is free and the return shipping costs are always borne by Strasnic Clothing.
If a product is returned for personal reasons (e.g. purchasing the wrong size, the item does not satisfy you) the shipping costs will be paid by the customer, it will be necessary to communicate a tracking number, the company will not be held responsible for missing returns or not delivered without identification and traceability.
The returned products must not be used, they must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other possible parts they are made up of. Failure to comply with these principles makes the right of withdrawal inapplicable. In the event of a return, the customer can request a refund via credit voucher or cash. The credit voucher is issued immediately after the completion of the return procedure and can be used for a future purchase on Strasnic Clothing. In the case of a cash refund, the same method used to pay for the order will be used: if the purchase was paid with a credit card/PayPal account method, the refund will be made directly to the card/account with which the payment was made. It may take up to 14 days for your cash refund to be issued. Once the goods have been received and after checking their conditions, Strasnic Clothing will calculate the value of the refund and communicate it to the customer. The basic amount of the refund will be equal to the sum of the purchase prices of the returned products. If a discount voucher has been used, the discount component relating to the returned products affected by the discount voucher will be subtracted from the basic refund amount. This component will be calculated proportionally using the formula: Discount value / Amount of products affected by the discount voucher * Amount of returned products. The discount voucher is never refundable. If a credit voucher has been used, the discount component relating to the returned products can only be reimbursed through a new credit voucher, while the remaining part can be reimbursed through a credit voucher or in cash. The discount component relating to returned products will be calculated proportionally using the formula: Discount value / Amount of products ordered * Amount of returned products. The value of the credit voucher can never be converted into cash. Attention: in the event that the right of withdrawal is not applicable, the products will be retained at our headquarters. It will be the customer's responsibility to organize a shipment to collect the goods at his expense.

View the section Replacement and returns for more information.

7) Buyer's obligations.

The consumer undertakes and obliges, once the "online" purchase procedure has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted at the time of registration and/or confirmation. of the order. 7.1 These general conditions may be updated or modified at any time by Strasnic Clothing, which will communicate them via email. The consumer undertakes and obliges, whenever there is a modification to these general conditions, to ensure that they are printed and stored. 7.2 The buyer is strictly prohibited from entering false, and/or invented, and/or imaginary data during the purchase and registration procedure. The personal data and e-mail must be exclusively your real personal data and not those of third parties, or fictitious. It is expressly forbidden to make double registrations corresponding to a single person or enter data of third parties. Strasnic Clothing reserves the right to legally prosecute any violation and abuse, in the interest and protection of all consumers. 7.3 The customer indemnifies Strasnic Clothing from any liability deriving from the issuing of incorrect tax documents due to errors relating to the data provided by the customer, the customer himself being solely responsible for the correct insertion.

8) Current legislation and jurisdiction.

The contracts between you and Strasnic Clothing will be subject to Italian law and all disputes will be under the jurisdiction of the Court of Trieste.