Conditions of sale (Italian territory)

1) Validity.

These conditions govern the sale and supply of products by Strasnic Clothing to you. Strasnic Clothing may change these conditions in the future. Any changes to the current conditions will be communicated by email to registered users and will take effect immediately upon their publication on the site.

2) The contract between you and Strasnic Clothing.

There is no commitment between you and Strasnic Clothing until Strasnic Clothing has sent you an email confirming receipt of your order and its acceptance. Strasnic Clothing has the right to withdraw from any commitment in the event of obvious errors or inaccuracies regarding the goods or orders appearing on the Strasnic Clothing site.

3) Prices and availability.

The prices of Strasnic Clothing products are clearly indicated on the site and include VAT. The shipping cost must be added to the price of the product, the amount of which varies based on the quantity and weight of the total order, as well as the delivery method. The data relating to price and availability reported on the Strasnic Clothing site are subject to change without notice, but for payment the price indicated at the time of the order applies.

4) Delivery of products.

Strasnic Clothing will deliver the ordered products to the address you indicated during the order confirmation. All delivery times reported on Strasnic Clothing are estimates based exclusively on the normal processing of the order and the delivery times declared by the carriers. The couriers used do not make preventive telephone calls or handle requests for shipments at particular times. Indicatively, without this implying any constraint for Strasnic Clothing and barring any causes of force majeure, the goods will be delivered by Strasnic Clothing to the courier within 24/48 hours (working days).

5) Responsibility.

Strasnic Clothing assumes no responsibility for disruptions attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, the execution of the shipment within the times agreed in the contract. Strasnic Clothing will not be liable towards any party for damages, losses and costs incurred as a result of the failure to execute the contract (for the reasons mentioned above), the consumer being only entitled to a refund of the price paid. Likewise, Strasnic Clothing is not responsible for any fraudulent or illicit use by third parties of checks and other means of payment, upon payment for the products purchased.

6) Right of withdrawal.

The customer has the right to withdraw, without any penalty, within and no later than 14 days from delivery. The legislative decree does not apply to subjects who cannot be classified as consumers, i.e. those who act for purposes related to any professional activity they may carry out, i.e. VAT subjects requesting an invoice. The right of withdrawal is exercised within the deadline, upon request for authorization to the email address resi@strasniclothing.it. The return of products (clothing and accessories) is permitted in the event that the products are defective, the service is free and the return shipping costs are always paid by Strasnic Clothing.
In case a product is returned for personal reasons (e.g. purchase of the wrong size, the item does not satisfy you) the shipping costs will be borne by the customer, it will be necessary to communicate a tracking number, the company will not be held responsible for lost or undelivered returns without identification and traceability.
Returned products must not be used, must reach us intact, not worn or stained, must be in the original packaging, complete with labels and any other possible parts that compose them. Failure to comply with these principles makes the right of withdrawal inapplicable. In the event of a return, the customer can request a refund via credit voucher or cash. The credit voucher is issued immediately after the conclusion of the return procedure and can be used for a future purchase on Strasnic Clothing. In the event of a refund in cash, the same method used to pay for the order will be used: if the purchase was paid with a Credit Card/PayPal account, the refund will be made directly to the card/account with which the payment was made. The issuing of the refund in cash can take up to 14 days. Once the goods have been received and their condition has been verified, Strasnic Clothing will calculate the value of the refund and will notify the customer. The basic amount of the refund will be equivalent to the sum of the purchase prices of the returned products. If a discount voucher has been used, the discount component relating to the returned products affected by the discount voucher will be subtracted from the basic refund amount. This component will be calculated proportionally using the formula: Value of the discount / Amount of products affected by the discount voucher * Amount of returned products. The discount voucher is never refundable. If a credit voucher has been used, the discount component relating to the returned products can only be refunded via a new credit voucher, while the remaining part can be refunded via credit voucher or in cash. The discount component relating to the returned products will be calculated proportionally using the formula: Value of the discount / Amount of products ordered * Amount of returned products. The value of the credit voucher is never convertible into cash. Attention: if the right of withdrawal is not applicable, the products will be retained at our headquarters. It will be the customer's responsibility to organize a shipment for the collection of the goods at his/her own expense.

View section Replacement and returns for more information.

7) Obligations of the buyer.

The consumer undertakes and is obliged, once the online purchase procedure has been concluded, to print and keep these general conditions, which, moreover, he/she will have already viewed and accepted at the time of registration and/or confirmation of the order. 7.1 These general conditions may be updated or modified at any time by Strasnic Clothing, which will provide notification via email. The consumer undertakes and is obliged, whenever there is a modification to these general conditions, to print and keep them. 7.2 The buyer is strictly prohibited from entering false and/or invented and/or imaginary data during the purchase and registration procedure. The personal data and e-mail address must be exclusively the buyer's real personal data and not those of third parties or imaginary data. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Strasnic Clothing reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers. 7.3 The customer indemnifies Strasnic Clothing from any liability arising from the issuing of incorrect tax documents due to errors relating to the data provided by the customer, the customer being solely responsible for their correct entry.

8) Current legislation and jurisdiction.

Contracts between you and Strasnic Clothing will be subject to Italian law and all disputes will be under the jurisdiction of the Court of Trieste.